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Made to Order Notice - Up to 10 - 12 Weeks Lead Time On Select Items

Due to high demand of our handcrafted product and our current measures to protect the safety of our employees, please expect delays in processing and delivering of your order. We are working diligently to do our best to meet all of your needs.

Privacy Policy

Effective 8/13/2021

Privacy Notice Table Of Contents


HATTERASHAMMOCKS.com LLC ("us", "we", or "our") operates https://www.hatterashammocks.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, PLEASE DO NOT USE THE SERVICE.


The Information We Collect

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information").


Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").

We may passively collect and analyze information such as your IP address, browser types, browser language, operating system, the state or country from which you accessed the Service, software and hardware attributes (including device IDs) referring and exit pages and URLs, platform type, files you download, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages or whether you have clicked ads or content, the terms you use in searches on our Services, the date and time you used the Service and upload or post content, error logs, and other similar information. We or third parties we work with may also associate a unique identifier or "UID" with your browser, such as through a "cookie." To learn more about cookies, see the below section titled "Cookies, Mobile Ad IDs and Other Technologies," and to learn how they may be used for interest-based advertising.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this …


Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that ...


Cookies, Mobile Ad IDs and Other Technologies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.


How You Can Correct Your Information

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to any personal information, or making any corrections.


Mobile Data

If you access our Service through a mobile application that we offer, we (and our service providers) may collect your mobile device information, your IP address, your device identifiers including an iOS IDFA or an Android Ad ID, and precise location information. We and third parties that we work with may use this location information to provide customized location-based services, advertising, personalized content, promotional offers and other information that may be of interest to you.


Web Analytics

We may use third-party Web analytics services on our Service, such as those of Google Analytics. These service providers use the technology described above to help us analyze how users use the Service. The Information collected by the technology (including your IP address) will be disclosed to or collected directly by these service providers, who use the information to evaluate your use of the Service.


Third Party Ad Targeting

We sometimes use the above technologies for interest-based advertising, which may be based on your device or browser’s signals received across websites or applications, and over time.


Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


Account Information

When you register for an account with us, we will collect your name, email address, and password.


Purchase Information

When you make a purchase on the Service, we collect all Information related to your purchase. This includes your credit card number and other payment information, as well as all Information related to your Service activity (for instance, what pages you view).


Other Information

We will likely receive other Information you may provide to us, such as to set up a gift registry or shopping list, receive free services, respond to surveys, enter a sweepstakes or contest, or communicate with us.


We may use your Information and/or combine any or all elements of your Information for a number of purposes, including:

  • To make the site easier for you to use by not making you enter your personal information more than once.
  • To deliver products or services that you request or purchase.
  • To help you effectively complete your purchase or transaction.
  • To help us create and publish content most relevant to you.
  • To alert you of product additions, upgrades, special offers, updated information and other new products and services provided by Provider.
  • To provide feedback in an online survey.
  • To participate in promotional offers.
  • To request assistance or fill out support requests.
  • To complete returns and provide and process refunds or store credits.

Please note: You do not need to log in or provide Information in order to visit our website. However, if you choose not to provide certain Information, you may not be able to register with us or take advantage of some or all of our Service features and offerings. Providing us with Information may allow you to receive, among other things, streamlined service, special discounts, faster checkout, order history information, and, if available, other products, information, and/or services you may request.


Email Information

If you place an order, create an account with us, or otherwise provide us your email address, we may use that email address to confirm your order, confirm the creation of an account, or to notify you of important information or changes to your account or our policies and practices. In addition, we (or one of our affiliated stores/websites) may send you information about special offers, new products and services, system changes, and other information we think may be of interest to you. We own multiple brands/stores, and if you sign up with one brand/store, you are automatically subscribed to all the others and may receive emails from any of our brands. If you do not wish to receive these emails, you may "opt-out" or "unsubscribe" from these emails by following the instructions contained in the email.


Third Party Websites

Our Service may contain links to other sites. Hatteras Hammocks is not responsible or liable for the content or privacy policies of these third-party websites. The collection, use, and disclosure of your personal and other information will be subject to the privacy policies of the third party websites or services, and not this Policy. You should read the privacy and security policies of these third-parties. The inclusion of any link does not imply our endorsement of the external site company, its website or websites, or the products or services it promotes or sells

We may use third parties (e.g., ad networks and ad servers such as Google Analytics and others) to help deliver these tailored advertising on other websites and in mobile applications. These third parties may place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about your use of the Service as discussed above and may access these cookies or other tracking technologies on your computer, mobile phone, or other device you use to access the Service in order to serve these tailored advertisements. Some of these third parties may associate cookies with de-identified or pseudonymous data derived from registration data or "personal" information (such as a "hashed" non-human readable email value), and associated with your interests, transactions or demographics in order to better target ads to you, whether through display, email, or direct mail channels. In addition, we may work with third parties to locate the same unique users across multiple browsers or devices (such as smartphones, tablets, or computer), or work with providers that do this, in order to better tailor content and features and provide you with a seamless experience across devices. For instance, we might work with an ad platform to locate our web-based customers when they are on mobile applications (or vice versa). These third parties may work with information similar to the information we’ve described above, including mobile ad IDs, cookies, and IP addresses.


California Residents Only:

California Consumer Privacy Act

If you are a California resident, you can make certain requests regarding your personal information. We will fulfill each of these requests per the requirements of California law.

  • You can request access to a copy of the personal information we have about you, including a list of categories of your personal information that we have sold and a list of categories of your personal information that we have shared with another company for a business purpose.
  • You can request that we delete your personal information.
  • You can request that we stop selling your personal information.

We share the personal information with others outside of HATTERASHAMMOCKS.com for direct marketing of products only if we have your affirmative consent (opt in).

We share personal information with other businesses within our corporate family. You may ask us for more information about this sharing and whether it affects you by contacting us at 252-317-1955 or SERVICE@HATTERASHAMMOCKS.COM or by mailing us at:

Hatteras Hammocks
Customer Service Department - Privacy Policy
305 Industrial Blvd
Greenville. NC 27834


How we Protect Your Information

Provider strictly protects the security of your personal information. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in servers protected by Firewall.

ou also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

We use SSL encryption when collecting or transferring sensitive data such as credit card and personal information. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security.


What you can do...

We think it is important that our customers have the opportunity to control how information about them is used and how they are marketed to. We therefore provide the following choices to you:

  • If you do not want to receive marketing emails about Hatteras Hammocks, contact us at 252-317-1955 or SERVICE@HATTERASHAMMOCKS.COM.
  • If you would like to unsubscribe from email marketing about HATTERAS HAMMOCKS, please follow the instructions contained in marketing emails that we sent you. You may not opt out of “transactional” emails, or other emails that are important to your use of the Service (such as regarding billing, delivery, or our terms of service).
  • If you do not want us to share your contact information with third parties for marketing purposes (i.e., purposes unrelated to Hayneedle), please contact us at 252-317-1955 or SERVICE@HATTERASHAMMOCKS.COM. We will then, on a going forward basis, suppress this type of information sharing.

Changes To This Privacy Policy

This Privacy Policy is effective as of 8/13/2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.


Contact Us

If you have any questions about this Privacy Policy, please contact us.

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